At King Wellies, we understand that your pet deserves the royal treatment—not just in what they receive, but also in how it arrives. That’s why we’ve designed a shipping policy that’s fast, transparent, and stress-free for all our esteemed customers.

Order Processing
Each order is carefully packaged and dispatched with love from our warehouse. We process all orders within 1–3 business days of receipt, excluding weekends and holidays. During peak seasons, processing times may extend slightly, but our commitment to timely service remains unwavering.

Delivery Options
We offer a range of shipping options depending on your region:

• Standard Shipping: Estimated delivery in 7–14 business days

• Express Shipping: Estimated delivery in 3–7 business days

Once your order is dispatched, you’ll receive a confirmation email with tracking details so you can follow your royal parcel every step of the way.

Shipping Costs
Shipping fees are calculated at checkout based on your location and preferred shipping speed. Occasionally, we offer complimentary shipping promotions—watch for announcements on our website.

Packaging With Purpose
Each order is packaged in eco-conscious materials to ensure your items are protected while minimizing environmental impact. Even our wrapping is fit for a royal unveiling!

International Shipping
We ship globally and are proud to have royal fans around the world. Please note that international shipments may be subject to customs fees, duties, or taxes as determined by your local government. These are not included in our prices and are the responsibility of the recipient.

Unsuccessful Deliveries
Please ensure your shipping information is accurate at the time of checkout. If a delivery fails due to incorrect address or unavailability, additional shipping charges may apply for re-delivery.

Lost or Delayed Parcels
If your order appears delayed or lost, contact our support team at [email protected]. We’ll investigate the issue and do everything within our power to resolve it quickly and courteously.

We appreciate your trust and look forward to delivering joy and elegance—right to your doorstep.